Joining an ATSA Zoom Meeting
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Joining ATSA Zoom Meetings
Troubleshooting ATSA Zoom Meetings & Webinars
Need help logging in to ATSA meetings or webinars? Here is a breakdown of the potential issues and solutions.
- Emails: You should receive three Zoom emails, all include the meeting link:
- A confirmation immediately upon registration
- A reminder 24 hours before the meeting
- Another reminder 1 hour before the meeting
- Contact ATSA: If you did not receive a confirmation email upon registering, contact ATSA right away at office@atsa.com
- Check Spam Folder: The email will come from Zoom, not ATSA. If you can't find them in your inbox, be sure to check your spam folder.
- Access Denied:
- Email Mismatch: Ensure the email you use to login to the meeting is the same one you use to register for the meeting. Double-check your login email for any typos. If there is a mismatch, you would be denied access to the call.
- Government Email Addresses: If you have a government email address, please be sure the Zoom email has not been blocked.
Attendance Tracking /CE Credit: Joining with someone else's link won't register your attendance for CE credits. The link embedded in someone else’s email will be tied to their name, not yours, so it will not show that you participated. Therefore, no CE credits will be earned.
You can learn more here: JOINING ZOOM MEETINGS